Register and login
Please check your inbox and spam after clicking "Get Verification Code". If you still haven't received it, you can send the e-mail address to us (info@prominer.se) and we will check the specific situation with the technician.
Please send us the e-mail address for registration. Our technician will help you reset the password.
Order and Processing
Please check your inbox and spam after clicking "Get Verification Code". If you still haven't received it, you can send the e-mail address to us (info@prominer.se) and we will check the specific situation with the technician.
We regularly offer holiday and special discounts. To stay updated, you can follow our website.
For bulk orders, we also provide wholesale pricing. To receive the latest discount notifications, please email us at info@prominer.se or chat with us on WhatsApp
We are a reseller partnering with a distributor.
Self-pickup can be arranged at our distributor's warehouse in Hong Kong.
Yes, our distributor welcome customers from around the world to visit their warehouses. If an in-person visit isn't convenient for you, we can arrange an online video conference instead.
You will receive regular updates regarding your order via your registered email address. If you are unable to access your registered email, you can track your order status through the "My Account" section on our website. If you experience difficulties with both methods, please feel free to contact us directly for assistance.
The price of miners is subject to market conditions and may fluctuate. However, we are committed to offering our customers the best possible prices and service.
Yes, we can adjust the declared amount according to your request. However, please be aware that a lower declaration carries certain risks, which you will be responsible for. Paying taxes in accordance with the law is both a duty and obligation of every citizen.
Payment & Refund
If you would like to place an order through our official website, you can choose to pay using cryptocurrency, including USDT, Bitcoin, Ethereum, Kaspa, Litecoin, and more, or via bank transfer.
For in-stock miners, full payment is required. For pre-orders, certain models can be secured with a 50% partial payment, with the remaining balance due before shipment.
For bulk orders, please contact us to discuss additional payment options.
All sales are final and orders cannot be canceled. This policy aligns with industry standards.
*Exceptions are made if there is a price increase due to market fluctuations or if the product is out of stock.
Absolutely, you can pay in your local currency by opting for a bank transfer. Simply inform your bank of the amount you wish to send in USD, and they will convert it from your home currency based on the current exchange rate. This allows you to make the payment without any hassle.
No, you are not required to use a specific wallet or exchange. You can make cryptocurrency payments through any wallet or exchange that supports transfers to our wallet.
Your order will be canceled if the payment is not made within the specified time frame:
- - 2 hours for cryptocurrency payments.
- - 1 day from the order booking date for bank transfers.
However, we don't want you to miss out on your desired miner. If you require more time to complete the payment, please contact our team for a possible extension. We are happy to hold your product for longer.
Shipping & Warranty
If you would like to place an order through our official website, you can choose to pay using cryptocurrency, including USDT, Bitcoin, Ethereum, Kaspa, Litecoin, and more, or via bank transfer.
For in-stock miners, full payment is required. For pre-orders, certain models can be secured with a 50% partial payment, with the remaining balance due before shipment.
For bulk orders, please contact us to discuss additional payment options.
All sales are final and orders cannot be canceled. This policy aligns with industry standards.
*Exceptions are made if there is a price increase due to market fluctuations or if the product is out of stock.
Absolutely, you can pay in your local currency by opting for a bank transfer. Simply inform your bank of the amount you wish to send in USD, and they will convert it from your home currency based on the current exchange rate. This allows you to make the payment without any hassle.
No, you are not required to use a specific wallet or exchange. You can make cryptocurrency payments through any wallet or exchange that supports transfers to our wallet.
Your order will be canceled if the payment is not made within the specified time frame:
- - 2 hours for cryptocurrency payments.
- - 1 day from the order booking date for bank transfers.
However, we don't want you to miss out on your desired miner. If you require more time to complete the payment, please contact our team for a possible extension. We are happy to hold your product for longer.
General FAQs
If you would like to place an order through our official website, you can choose to pay using cryptocurrency, including USDT, Bitcoin, Ethereum, Kaspa, Litecoin, and more, or via bank transfer.
For in-stock miners, full payment is required. For pre-orders, certain models can be secured with a 50% partial payment, with the remaining balance due before shipment.
For bulk orders, please contact us to discuss additional payment options.
All sales are final and orders cannot be canceled. This policy aligns with industry standards.
*Exceptions are made if there is a price increase due to market fluctuations or if the product is out of stock.
Absolutely, you can pay in your local currency by opting for a bank transfer. Simply inform your bank of the amount you wish to send in USD, and they will convert it from your home currency based on the current exchange rate. This allows you to make the payment without any hassle.
No, you are not required to use a specific wallet or exchange. You can make cryptocurrency payments through any wallet or exchange that supports transfers to our wallet.
Your order will be canceled if the payment is not made within the specified time frame:
- - 2 hours for cryptocurrency payments.
- - 1 day from the order booking date for bank transfers.
However, we don't want you to miss out on your desired miner. If you require more time to complete the payment, please contact our team for a possible extension. We are happy to hold your product for longer.
Most Frequently Asked Questions
We offer a range of mining machines for various cryptocurrencies, including Bitcoin, Dogecoin, and more. Our selection includes both high-performance ASIC miners for large-scale operations and smaller home miners for personal use, as well as solo miners. Additionally, we provide all the necessary accessories to support your mining activities.
You can track the status of your order by logging into your account on our website or contacting our customer support team directly. Please note that tracking information on our site will be available once import and customs clearance is completed and your miner is on its way to you. We'll keep you updated on the shipping and delivery process.
We offer outstanding customer support, including expert advice and guidance both before and after your purchase. Our team is available to help with any questions, troubleshoot issues, and provide maintenance tips to ensure your mining operations run smoothly.
Yes, our mining machines come with the manufacturer's warranties. ProMiner does not offer additional guarantees, but we are committed to assisting you in resolving any issues that may arise. Please contact our customer support team for more information about the manufacturer's warranty policies.
You can reach our customer support team by email, WhatsApp, or through our website's contact form. We're available to assist you Monday to Friday, from 9am to 5pm (GMT+2). Feel free to write to us at any time, and we'll respond as promptly as possible, even outside regular business hours if we can. We're dedicated to addressing all inquiries swiftly and efficiently.
Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. Separated they live in Bookmarksgrove right at the coast
Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. Separated they live in Bookmarksgrove right at the coast
Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. Separated they live in Bookmarksgrove right at the coast
Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. Separated they live in Bookmarksgrove right at the coast
Far far away, behind the word mountains, far from the countries Vokalia and Consonantia, there live the blind texts. Separated they live in Bookmarksgrove right at the coast